Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-garage-floor-coatings-denton-tx.instantupdate.net (referred to as “Epoxy Garage Floor Coatings Denton TX,” “we,” or “us”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our primary website at https://epoxy-garage-floor-coatings-denton-tx.instantupdate.net.
  2. Any mobile or desktop applications associated with our brand.
  3. Online services and tools offered by us.
  4. Products purchased through our online store.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with you in the following scenarios:

  1. As an Authorized User: When you use our applications or services, we process your data to facilitate your access and enable personalized features.
  2. Website Visitors: If you browse our websites linked to this policy, we collect certain information as described below.
  3. Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels for marketing, support, or transactional purposes. Your consent to receive such communications is voluntary.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: User names, email addresses, and passwords are required to create an account with us.
  2. Payment Information: We process data related to your payment methods for purchasing our products or services. This includes cardholder information, billing addresses, and transaction details.
  3. Financial Information: We may collect banking details or other financial records to facilitate payments, but we do not store sensitive financial data securely on our servers.
  4. Purchase Information: Details of your orders, including product selections, quantities, and shipping addresses, are recorded for order fulfillment and customer service purposes.
  5. Mobile Device Identifiers: We may collect unique device identifiers, such as IP addresses or mobile phone numbers, to improve our services and user experience.
  6. Location Data: With your consent, we can access location data from your device to provide personalized recommendations or services based on your geographical position.
  7. Feedback and Reviews: When you share feedback or write reviews about our products or services, we collect that content along with associated metadata (e.g., user name, review date).
  8. Social Media Information: If you choose to log in using social media accounts or share content from our site on social platforms, we may receive data from those services, such as your public profile information and email address.
  9. Product Information: We collect data about the products you view, search for, or purchase to personalize recommendations and improve our product offerings.

Cookies

We employ cookies to enhance user experience and analyze website performance:

  1. Strictly Necessary Cookies: These cookies are essential for navigating our site and ensuring basic functionalities. They allow us to recognize you as a user (e.g., keeping you logged in).
  2. Preference Cookies: Cookies store your preferences, such as language settings or display options, to personalize your experience on our site.
  3. Analytics Cookies: We use these cookies for analytics purposes to gather insights about how visitors engage with our content and services, helping us improve our offerings.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Fulfilling your order or providing requested services.
  2. Sending transactional communications (e.g., order confirmations).
  3. Maintaining our records and ensuring account security.
  4. Complying with legal obligations or resolving disputes.

Once the data is no longer required for these purposes, we securely delete or anonymize it unless subject to a valid legal retention requirement.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you are a parent or guardian and believe that we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your information is inaccurate or incomplete, you can ask us to correct it.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you have the right to request the deletion of your personal data.
  4. Restriction: You may limit our use of your data under specific circumstances.
  5. Data Portability: We can provide your personal data in a structured, commonly used format upon request.
  6. Objection: You can object to the processing of your data for certain purposes.
  7. Non-Discrimination: You have the right to be free from discriminatory treatment based on your exercise of data protection rights.
  8. Appeals/Complaints: If you believe that we have not handled your personal data in accordance with this policy, please contact us or refer to the relevant local data protection authority for filing a complaint.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated version on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your personal data:

We appreciate your trust in us. By using our services and providing your personal information, you consent to the collection and use of data as described in this Privacy Policy.